Privacy Policy
Privacy Policy
Effective Date: 09/06/2025
Last Reviewed: 09/06/2025
This Privacy Policy explains how Jose Martinez Rivera (“Company,” “we,” “us,” or “our”), operating under eXp Realty in Sanford, collects, uses, discloses, and protects your information when you visit josesellsflorida.com (the “Site”) or use our associated funnels, forms, surveys, and communication services (the “Services”).
By using the Services, you consent to this Privacy Policy.
1. Important Notice Regarding Mobile Data
We respect your privacy. To comply with industry and carrier requirements:
We will not share, sell, rent, or otherwise disclose mobile contact information (including phone numbers and SMS consent records) to third parties or affiliates for marketing or promotional purposes.
Mobile opt-in data will be used exclusively for delivering the Services you have consented to receive.
SMS consent records are securely stored for compliance and legal obligations.
2. Information We Collect
A. Personal Information
Name, email address, phone number, physical address.
Appointment details, preferences, and service requests.
Payment details (processed via secure third parties).
Timestamped opt-in and opt-out records.
B. Non-Personal Information
IP address, browser type, device type, and operating system.
Site usage analytics, navigation paths, cookies, and tracking technologies.
C. Communications Data
Records of inquiries, messages, and customer service interactions.
SMS/email subscription status and history.
3. How We Use Information
We use your information to:
Provide real estate consultations, listings, and related services.
Process transactions and service requests.
Send appointment confirmations, reminders, and updates.
Deliver marketing and promotional offers (if consented).
Improve Site performance, security, and customer experience.
Comply with laws and maintain SMS consent records.
4. SMS Messaging & Compliance
By opting into SMS communications, you agree to receive text messages from Jose Martinez Rivera related to our Services.
Program Terms:
Opt-in is required via explicit consent.
Message frequency may vary.
Message & data rates may apply.
Reply STOP to unsubscribe at any time.
Reply HELP for assistance.
Opt-out requests are processed within 24 hours.
Consent is not a condition of purchase.
Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.
Carriers are not liable for delayed or undelivered messages.
SMS Data Protection Statement
We do not share SMS opt-in data with third parties, except vendors required to deliver messaging services (e.g., carriers, SMS gateways).
5. Sharing & Disclosure
We may share limited information with:
Service providers (CRM, hosting, analytics, SMS/email delivery).
Legal authorities if required by law or valid request.
Business transfers (mergers, acquisitions, or sales of assets).
We do not sell or rent your personal data.
6. Data Retention & Security
Opt-in consent records are retained for compliance purposes.
Personal data is stored as long as necessary for services or legal obligations.
We use encryption, access controls, and monitoring to protect data.
Despite safeguards, no system is 100% secure; use at your own risk.
7. Cookies & Tracking
We use cookies, pixels, and tracking technologies to:
Analyze traffic and behavior.
Personalize experiences.
Improve site functionality and marketing effectiveness.
You may disable cookies in your browser, but some features may be limited.
8. Your Rights & Choices
You may:
Access, update, or delete your personal information.
Opt out of SMS by replying STOP.
Opt out of marketing emails via the unsubscribe link.
Request a copy of your personal data (where legally required).
Withdraw consent for future communications.
9. California Residents (CCPA/CPRA)
If you are a California resident, you may request:
Disclosure of categories of information collected, used, and shared.
Access to your personal information.
Correction or deletion of your data.
To opt out of “sale” or “sharing” of data (we do not sell).
To limit use of sensitive personal information.
Requests: [email protected] | 407-923-4002
10. Children’s Privacy
Our Services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect information from minors. If discovered, such data will be deleted immediately.
11. International Users
By using the Services outside the U.S., you acknowledge your information may be transferred and stored in the United States, subject to U.S. laws.
12. Third-Party Links
Our Site may link to third-party sites or services. We are not responsible for their practices, and this Privacy Policy does not apply to them.
13. Changes to this Policy
We may revise this Privacy Policy periodically. The latest version will be posted at josesellsflorida.com/privacy-policy with the updated effective date.
14. Contact Us
For questions or concerns, contact:
Jose Martinez Rivera
Brokerage: eXp Realty
City: Sanford
Phone: 407-923-4002
Email: [email protected]
